Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
How long does it take for me to receive my order?
It usually takes 3-5 working days to deliver your order depending on your location.
How do I change my shipping address?
Contact our WhatsApp support team at 03374847517 for any change in details.
How do I track the status of my order?
You will get the tracking on your given number within 24-48 hours after confirming the order.
Will you keep my credit card information on file?
Absolutely not,your each detail is safe and secure under the protection of your Bank and GOP.
We are not charging any taxes ,in future if taxes are implemented then tax will be included in your total amount.
Meanwhile we are only providing shipping in Pakistan.
Will my items come in one package?
Depending on weight and products your parcel may be divided into more than 1 Parcels but that is very rare.
If you need to swap an item
Returns and Exchanges
We are the only brand that provides the 7 days replacement warranty only in case of faulty products.
We will exchange the wrongly delivered product on our own cost.
We are the only brand that provides the 7 days replacement warranty only in case of faulty/damaged products.
Where should I mail my authorized return?
Contact at WhatsApp 03374847517 or email us at :
[email protected]
How do I receive customer support?
Contact at WhatsApp 03374847517 or email us at :
[email protected]
Can I change or cancel an order after I’ve submitted it?
Yes you can by contacting to our support on WhatsApp 03374847517.
Can I pre-order an item that is sold out?
Yes you can.